Josh was very instrumental in the campus wide VoIP phone implementation. The legacy network equipment in most of the equipment closets throughout the campus could not support the VoIP initiative.
He works tirelessly weekends, evenings, mornings around the 8am to 5pm productions hours designing, configuring, installing Cisco network equipment in almost every distribution closet on campus, and still performs his normal duties during the week.
Josh also works closely with telecom with the troubleshooting, servicing and maintaining PoLRE and Adtran networks as well as the end to end phone connectivity. He has great customer skills, always patient and always willing to help if the issue regardless if it is within his expertise on not.